The UK phone switch-off
Business phone line switchover, done before the deadline
Openreach is retiring the old copper phone network by 31 January 2027. Anything in your business that still uses a copper line needs moving to digital first, and it's not just the phones.
Fixed price from £495. Free 15-minute readiness check.
What stops working when copper lines go
Check what's plugged into a phone socket. If any of these use a copper line, they need sorting before your line is switched:
- Phones on an old analogue or ISDN line
- Card machines that dial out over the phone line
- Burglar and fire alarms that call a monitoring centre
- Lift emergency phones and door entry systems
- CCTV, fax and franking machines on a phone line
- Older broadband that runs over a phone line
Openreach has raised wholesale prices for old copper lines three times during 2026, so staying on them is already costing more.
How the switchover works
Free 15-minute readiness check
We look at every line and everything connected to it, on site or on a call.
A fixed-price plan
What needs changing, what it costs and when. No obligation.
We talk to your suppliers
Alarm company, card machine provider, lift engineer. We arrange their part so you don't have to chase anyone.
Switchover day
Numbers moved, new phones or app set up, everything tested before we leave.
Backup plan
Calls divert to mobiles if the internet drops, so you're never cut off.
Prices
Small office
£495
- Up to a handful of lines and devices. Readiness check, plan, supplier liaison, number moves, set-up and testing.
Larger or complex site
Up to £995
- More lines, alarms, lifts or several buildings. Same service, fixed price agreed after the check.
New handsets and your monthly call package are separate and always quoted upfront. We recommend whichever option costs you least over three years.
Phone switch-off questions
When exactly do copper phone lines switch off?
Will I keep my phone number?
What happens to my alarm?
What about my card machine?
Do I need new phones?
What if the internet goes down?
Not sure what's on your lines?
Book a free 30-minute IT review. We look at what you have and how you work, then send you a one-page plan with a fixed monthly price. No obligation.